Table of Contents

Key Strengths
Professional Experience
Specialized Training
Computer Skills
Volunteer Work


Key Strengths

  • 20+ years of experience with digital technology

  • 14 years of Electronic Health Record experience

  • Advanced data analysis skills, attention to detail

  • Customer-driven approach to design and functionality

  • Training, development, and mentoring

  • Proven problem-solving skills

  • Entrepreneurial approach to process improvement

  • Able to monitor and hold members of a team accountable for work

  • Manages multiple projects through maintaining detailed lists of goals and tasks

  • Communicates in a direct and clear style

  • Learns programs and new interfaces quickly

  • Advanced writing skills


Professional Experience

Penn Medicine – Philadelphia, PA

PennChart (Epic) Team – myPennMedicine (Mychart) – APR 2019 – present

Addresses clinical and patient needs by developing, expanding and maintaining the patient portal for a large network of hospitals and provider sites.

Current role: Senior System Analyst

Geisinger Health System – Danville, PA

Center for Clinical Innovation – MAY 2016 – APR 2019

The Center for Clinical Innovation is a physician-led think tank, analytic and evaluation team and software development group that re-engineers care delivery through clinical care process redesign and health information technology.

Current role: IT Project Manager – Intermediate

Prepare Now – a multi-organization collaborative project that puts patients with chronic kidney disease at the center of their care.

Kidney Health Research Institute – Patient reported data through mobile and web.

Frontline – Mobile application for EMS and Life Flight.


EHR System Analyst, Epic Web Apps Team – DEC 2010 – MAY 2016

Implemented MyChart Bedside tablet application

Led application upgrades for WebApps team

Led pilot implementation and further investigation for eVisit project

Built and maintained over 50 broadcast message campaigns

System Analyst Intermediate/Senior, Epic Web Apps Team – FEB 2004 – DEC 2010

Led MyEpic/Dashboard Framework development

Led development for Epic Release of Information module

Supported Epic Inpatient Golive (Danville, Wilkes-Barre)

Initiated changes to Epic user security request forms

Coordinated for GHS local Epic user conference

Conceived tracking report for monitoring message system build

Conducted weekly instructor-led provider & non-provider training, and site visits

Tested patient and physician web portal applications

System Analyst Associate, Epic Training Team – SEP 2002 – FEB 2004

Conducted weekly instructor-led provider and non-provider training

Created and maintained training documentation

Analyzed workflow for Pain Therapy specialty clinic

Tested patient and physician web portal applications



Bloomsburg University of Pennsylvania, Bloomsburg, PA
B.A. Communication Studies, Leadership & Social Influence
Graduated Summa Cum Laude May 8, 2010 (4.0 GPA)
Lambda Pi Eta Honor Society, Public Relations Officer during final year.
Phi Kappa Phi Honor Society

The Pennsylvania State University, Hazleton, PA
A.S., Business Administration (included credits in Mgmt Info Sys)
Graduated with Distinction May 10, 1996 (3.78 GPA)
Dean’s List: Spring, Summer & Fall 1995, Spring 1996


Specialized Training

Visual Studio 2015 Essentials 01: Exploring the Visual Studio Ecosystem

Foundations of Programming: Fundamentals, Databases, Object-Oriented Design

CSS Fundamentals

Foundations of UX, Persuasive UX, UX Design Techniques

Interactive Data Visualization with Processing

Human-Computer Interaction (HCI)

Ethical Implications of Universal Healthcare in the United States

Measuring Value & Impact of Workforce Diversity: Managing for Diversity

Cultural Competency in Healthcare: A Curriculum for Health Care Providers
Fundraising Seminar “Nonprofit Special Event Management”

See also my Linkedin profile, or this listing.


Computer Skills

Microsoft Office

20+ yrs

Quick Books

20+ yrs


5+ yrs


5+ yrs

Audio Recording/Production

20+ yrs


10 yrs

Social Media

10+ yrs

EpicCare MyChart

14+ yrs


HTML, CSS, Javascript, C++

(via years of self-hosted websites)

C/Processing (via Arduino/Teensy hobby)

PHP (via 5+ years of WordPress)


Volunteer Work

Geisinger Diversity Task Force

Employee Orientation presenter

Bengal Assoc. of Bloomsburg

Secretary/Grant Writer 2004 – 2012

Lambda Pi Eta

Public Relations Officer 2009 – 2010

Greenwood Friends School

Event support 2002 – present


Audio Skills Inventory

Digital recording designed to capture great performances and create enduring memories.
Projects to date have included Folk, Americana, Blues, Jazz, Electronic.
Special emphasis on electro-experimental music.
Audio Skills Inventory (PDF): jdaudio_080918

Demo Reel